02 / Inbound calls

Stop chasing leads. Answer the phone.

High-intent consumer calls routed to the right home-service business, with visibility into source and call quality.

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THE APPROACH

Exclusive Inbound Calls,
BUILT FOR OUTCOMES.

An inbound call gives a homeowner a direct path to a conversation, but a ring is not yet a booked job. We plan programs around the requested service, location, hours and the receiving team’s capacity. Call tracking and dispositions help distinguish qualified conversations from missed calls or wrong-fit requests, while appointment and job data show which sources create value.

  • Target calls by service and geography
  • Plan routing, hours and missed-call handling
  • Review call source, answer rate and qualification
  • Measure booked appointments and jobs where data is available

HOW IT CONNECTS

FROM FIRST TOUCH
TO BOOKED JOB.

Demand only matters when the full path works. We plan capture, qualification, delivery and follow-up together.

01ATTRACTReach the right homeowner
02CAPTURETurn intent into response
03QUALIFYCheck service and market
04DELIVERConnect to your team
05OPTIMIZEMeasure the job outcome

QUESTIONS, ANSWERED

THE DETAILS
MATTER.

How are calls routed?

Routing rules can be configured around program, service area and business availability.

Can calls be recorded?

Recording can be enabled where appropriate and subject to applicable notice and consent requirements.

What if we cannot answer?

Fallback and missed-call handling should be established before a call program launches.

THE NEXT STEP

LET’S BUILD
YOUR GROWTH PLAN.

Tell us where you want to grow. We’ll review the opportunity together.

Build my growth plan